Why don't my things show up?
In order for SharpTools to have access to your smart devices, you'll need to authorize access to them. If you add new device to your smart home hub, you may need to proceed through these steps again to authorize new devices.
- Navigate to your SharpTools.io User Page
- Tap Manage Connections
- Select your desired platform and follow the on-screen instructions
- When you are prompted to select which devices you want to authorize, make sure to check the boxes next to any new devices you'd like you add.
Not seeing one of your devices in the authorization list? You may be able to manually authorize the device for SmartThings or for Hubitat if it implements at least the Sensor or Actuator capabilty.
Around 2018, SmartThings started migrating accounts over to 'Samsung' accounts. When logging in to SmartThings, you may be prompted to select the appropriate login type. Most users should select the Samsung option for logging in.
If you are having trouble authorizing your Hubitat hub, try the troubleshooting steps in the Hubitat Authorization Troubleshooting document.