As each rule is run, the platform logs information about each step of execution which you can reference in the Rule Logs to verify if a rule was triggered as expected and gain insights when troubleshooting rule logic.
What are Rule Logs?
- Verify if a newly created rule gets triggered and executed as expected or not
- Troubleshoot why a rule didn’t execute by following the expected logic, such as IF Conditions
- Check the history to see if a rule was triggered or not around a specific time (within the past 3 days)
How to Access Rule Logs
You can now access each rule’s execution logs by tapping the dropdown menu at top-right corner in the Rule Editor when viewing the rule’s setup.
Or tap the ... next to the rule you want to check in the Rule List, and select “View Logs”
Change Time Period in Log Viewer
The log viewer defaults to viewing the last hour of data for a rule. You can also quick jump to last 3 hours of logs or time jump to a particular point in time within the past 3 days.
View Log Details
The details of each log entry can be accessed by tapping the view button next to each entry. The details view will include any relevant runtime data if available for the step you are viewing. This can be especially helpful when verifying the comparison results in an IF Condition, among other things.
If you need to trace debugging details for troubleshooting purposes, you can include the Debug level entry in the filter.