How to Find Doc ID

This article includes instructions on how to retrieve the Doc ID for devices, Rule ID for rules, and Dashboard ID for dashboards.

Doc ID

If you've been asked by support for the "Doc ID" of a device, follow the steps below:

  1. Open your [ User Page](
  2. Tap the `...` next to the location in question
  3. Scroll down and tap on your desired device
  4. Flip the Advanced toggle in the top-right
  5. Copy the value from the "Doc ID" field and share it with support

Rule ID

If you've been asked to share the Rule ID for troubleshooting, you can either:

  • Open the rule for editing in your browser and send the full URL of the rule to support
  • Open the logs for the rule and then copy the Rule ID displayed at the top

Dashboard ID

You can open your dashboard within a browser, then send the full URL displayed in your browser to support. 

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